At Vapbuzz, accessible from https://vapbuzz.com/, your privacy is one of our top priorities. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website. By using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect personal information from you when you visit our website, register for an account, make a purchase, or contact us for support. The types of information we may collect include:

  • Personal Identification Information: Your name, email address, phone number, shipping address, and billing details.

  • Account Information: Login credentials, order history, and saved preferences.

  • Payment Information: Credit or debit card details, or other payment methods (secured through encrypted payment gateways).

  • Technical Data: IP address, browser type, operating system, device type, and browsing activity on our site.

  • Cookies and Tracking Data: Information collected through cookies and analytics tools to enhance your browsing experience.

2. How We Use Your Information

We use your personal information to provide you with the best shopping experience and to ensure smooth operation of our website. Specifically, we use your information for:

  • Processing and fulfilling orders

  • Sending order confirmations, updates, and delivery notifications

  • Responding to your inquiries and customer service requests

  • Managing your account and login credentials

  • Improving website functionality, user experience, and services

  • Sending promotional emails, special offers, or newsletters (you can opt out anytime)

  • Preventing fraud, protecting security, and ensuring compliance with applicable laws

3. How We Protect Your Information

We take data security seriously and implement industry-standard safeguards to protect your personal information. These include:

  • SSL encryption on all data transmissions

  • Secure payment gateways and encrypted card processing

  • Limited access to your data by authorized personnel only

  • Regular system scans and monitoring for vulnerabilities

  • Data storage in secure servers compliant with UAE data protection regulations

However, no online transmission or storage method can be guaranteed to be 100% secure. While we strive to protect your data, you acknowledge that you share information at your own risk.

4. Cookies Policy

Vapbuzz uses cookies to personalize your browsing experience, remember your preferences, and analyze website performance. Cookies help us understand which products and pages are most popular so we can improve our services.

You can manage or delete cookies anytime through your browser settings. However, disabling cookies may limit some functionality on our website.

5. Sharing of Personal Information

We respect your privacy and do not sell, rent, or trade your personal information to third parties. We may share your information with trusted third parties only in the following situations:

  • Payment Processors: To complete secure payment transactions.

  • Shipping Partners: To deliver your orders efficiently.

  • Service Providers: For website maintenance, analytics, and customer communication.

  • Legal Compliance: When required by UAE law or court order to disclose certain information.

All third-party partners are bound by confidentiality agreements and are required to use your information only for the purpose it was shared.

6. Email and Communication Policy

When you register or make a purchase, you may receive emails from us regarding your orders, promotions, or updates. You can unsubscribe from marketing emails anytime by clicking the “Unsubscribe” link in our emails or by contacting us directly at VAPBUZZ@GMAIL.COM.

7. Your Data Rights

Depending on your location, you have the right to:

  • Access the personal information we hold about you

  • Request corrections to inaccurate or outdated data

  • Request deletion of your data (subject to legal or business requirements)

  • Withdraw consent for marketing communications

To exercise any of these rights, please email us at VAPBUZZ@GMAIL.COM. We will process your request in accordance with UAE data protection laws.

8. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Once no longer needed, your data will be securely deleted or anonymized.

9. Links to Third-Party Websites

Our website may include links to third-party websites or external platforms. Please note that Vapbuzz is not responsible for the content, privacy practices, or security of those websites. We recommend reviewing their privacy policies before sharing any personal information.

10. Children’s Privacy

Vapbuzz does not knowingly collect or store information from individuals under the legal age of purchasing vaping products (18 years or older). If we become aware that a minor has provided us with personal information, we will delete it immediately.

11. Changes to This Privacy Policy

We may update or revise this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. Updates will be posted on this page with a new “Last Updated” date.

We encourage you to review this Privacy Policy regularly to stay informed about how we protect your data.

12. Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal information, please contact us:

📍 Address: Business Bay, Dubai, United Arab Emirates
📧 Email: VAPBUZZ@GMAIL.COM
📞 Phone: +971565702483
🌐 Website: https://vapbuzz.com/